---
title: "Does Ask to resend send anything by itself?"
description: "No. It puts a ready sentence in the reply box — “Could you send that again as a normal photo or file? View-once photos and polls don’t reach us here.” — and…"
url: https://gopromotenow.com/help-centre/ask-to-resend
last_reviewed: 2026-10-10
---

Sending and receiving

# Does Ask to resend send anything by itself?

No. It puts a ready sentence in the reply box — “Could you send that again as a normal photo or file? View-once photos and polls don’t reach us here.” — and nothing goes until you press Send. It appears only while the 24-hour window is open.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: The team inbox](https://gopromotenow.com/features/team-inbox)

More in Sending and receiving

- [What do the ticks on my messages mean?](https://gopromotenow.com/help-centre/ticks)
- [One of my messages says “Not delivered”. What now?](https://gopromotenow.com/help-centre/not-delivered)
- [How does the AI assistant use my support documents?](https://gopromotenow.com/help-centre/ai-documents)
- [What can customers send me?](https://gopromotenow.com/help-centre/what-customers-send)

[All help answers](https://gopromotenow.com/help-centre)

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