---
title: "Is my conversation data encrypted? | GoPromoteNow Help"
description: "Security, in the menu behind your initials, top right, shows four things under Encryption, each with its state today. Messages at rest: once GoPGMS has…"
url: https://gopromotenow.com/help-centre/conversations-encrypted
last_reviewed: 2026-10-10
---

Privacy, security and policies

# Is my conversation data encrypted?

Security, in the menu behind your initials, top right, shows four things under Encryption, each with its state today. Messages at rest: once GoPGMS has switched it on for your workspace, message text is encrypted before it is stored, with a key kept for your workspace alone, so a copy of the database on its own cannot be read — while older messages are being converted, it says so. Attachments: photos, documents and voice notes are kept in private storage, encrypted on disk and opened only through short-lived links. In transit: everything between your browser, our servers and WhatsApp travels over an encrypted connection. Access tokens: the keys that connect your number are stored encrypted and never shown. WhatsApp encrypts messages between the customer’s phone and Meta; GoPromoteNow encrypts the copy it keeps. None of it changes who on your team can read a conversation, and because message text is encrypted, search finds people; use Find in this conversation for words.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: Security and privacy](https://gopromotenow.com/features/security)

More in Privacy, security and policies

- [Which devices are signed in, and how do I sign one out?](https://gopromotenow.com/help-centre/signed-in-devices)
- [What do I agree to before using a workspace?](https://gopromotenow.com/help-centre/terms)
- [What are Meta’s main rules, and why does my quality rating matter?](https://gopromotenow.com/help-centre/meta-rules)
- [Can I get my conversations out?](https://gopromotenow.com/help-centre/export)

[All help answers](https://gopromotenow.com/help-centre)

## See it working on sample data

Every answer here describes the product as it is today. Look around the whole product on sample data, with no sign-in, or start a free trial that needs no payment details; when you are ready, our team connects your own number with you on a short call.

[Start free trial](https://gopromotenow.com/signup)

[See it working](https://gopromotenow.com/demo)

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