---
title: "WhatsApp error 131047: what it means and how to fix it"
description: "The customer’s 24-hour window had closed by the time the message went. Press Choose template in that conversation and send an approved template instead."
url: https://gopromotenow.com/help-centre/error-24-hours
last_reviewed: 2026-10-10
---

Troubleshooting

# Not delivered: “More than 24 hours have passed since this customer last wrote…”

The customer’s 24-hour window had closed by the time the message went. Press Choose template in that conversation and send an approved template instead.

Meta error code `131047` · [every code](https://gopromotenow.com/help-centre/whatsapp-error-codes)

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: WhatsApp error codes, explained](https://gopromotenow.com/help-centre/whatsapp-error-codes)

More in Troubleshooting

- [Not delivered: “This number is not on WhatsApp, or cannot receive messages right now.”](https://gopromotenow.com/help-centre/error-not-on-whatsapp)
- [Not delivered: “The number of values sent does not match the template’s variables.”](https://gopromotenow.com/help-centre/error-values-count)
- [Not delivered: “Meta does not have this template in this language…”](https://gopromotenow.com/help-centre/error-template-language)
- [Not delivered: “A value is not in the format the template expects.”](https://gopromotenow.com/help-centre/error-value-format)

[All help answers](https://gopromotenow.com/help-centre)

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