---
title: "WhatsApp errors 131026 and 133010: what they mean"
description: "Check the number and its country code. If they are right, the person may not use WhatsApp on that number — ask them to message your click-to-chat link, or…"
url: https://gopromotenow.com/help-centre/error-not-on-whatsapp
last_reviewed: 2026-10-10
---

Troubleshooting

# Not delivered: “This number is not on WhatsApp, or cannot receive messages right now.”

Check the number and its country code. If they are right, the person may not use WhatsApp on that number — ask them to message your click-to-chat link, or reach them another way.

Meta error codes `131026``133010` · [every code](https://gopromotenow.com/help-centre/whatsapp-error-codes)

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: WhatsApp error codes, explained](https://gopromotenow.com/help-centre/whatsapp-error-codes)

More in Troubleshooting

- [Not delivered: “The number of values sent does not match the template’s variables.”](https://gopromotenow.com/help-centre/error-values-count)
- [Not delivered: “Meta does not have this template in this language…”](https://gopromotenow.com/help-centre/error-template-language)
- [Not delivered: “A value is not in the format the template expects.”](https://gopromotenow.com/help-centre/error-value-format)
- [Not delivered: “Meta refused one of the values sent…”](https://gopromotenow.com/help-centre/error-value-refused)

[All help answers](https://gopromotenow.com/help-centre)

## See it working on sample data

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