---
title: "How do I find a conversation? | GoPromoteNow Help"
description: "Search finds people; use Find in this conversation for words. Type a name or a number in the search box above the list, or press Filters to narrow it by…"
url: https://gopromotenow.com/help-centre/find-conversation
last_reviewed: 2026-10-10
---

Notes, labels, filters and shortcuts

# How do I find a conversation?

Search finds people; use Find in this conversation for words. Type a name or a number in the search box above the list, or press Filters to narrow it by Status, Assigned to, Label or Started by. Every filter that is on shows as a pill under the search box — tap it to remove it. To find a word, open the conversation and press the magnifier at the top, or Ctrl+F (⌘F on a Mac): it shows how many of the messages loaded match, and ↑ and ↓ step through them. The number beside Inbox in the top bar is how many open conversations you have not read yet; the read-only GoPGMS history is not counted.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: The team inbox](https://gopromotenow.com/features/team-inbox)

More in Notes, labels, filters and shortcuts

- [What do Customer started, You started and System mean?](https://gopromotenow.com/help-centre/started-by)
- [Are there keyboard shortcuts?](https://gopromotenow.com/help-centre/shortcuts)
- [What is an internal note?](https://gopromotenow.com/help-centre/internal-note)
- [How do I assign a conversation?](https://gopromotenow.com/help-centre/assign)

[All help answers](https://gopromotenow.com/help-centre)

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