---
title: "Is everything GoPGMS sends copied, and do replies show?"
description: "Only messages to your customers: messages to you and your staff are left out, sign-in codes never appear, and links inside a message show as [link]. A…"
url: https://gopromotenow.com/help-centre/history-included
last_reviewed: 2026-10-10
---

History from GoPGMS

# Is everything GoPGMS sends copied, and do replies show?

Only messages to your customers: messages to you and your staff are left out, sign-in codes never appear, and links inside a message show as [link]. A customer’s reply shows in the same read-only conversation, with a photo or file as a label such as “📷 Photo”.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: For hostels and PGs](https://gopromotenow.com/solutions/hostels-and-pg)

More in History from GoPGMS

- [How long is history kept?](https://gopromotenow.com/help-centre/history-kept)
- [What is GoPGMS history?](https://gopromotenow.com/help-centre/history-what)
- [How do I get history switched on?](https://gopromotenow.com/help-centre/history-switch-on)
- [Why can’t I reply to those conversations?](https://gopromotenow.com/help-centre/history-read-only)

[All help answers](https://gopromotenow.com/help-centre)

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