---
title: "How do labels work? | GoPromoteNow Help"
description: "Make labels such as Urgent, Payment or New enquiry under Settings → Labels (Settings is in the menu behind your initials, top right), then press Label at the…"
url: https://gopromotenow.com/help-centre/labels
last_reviewed: 2026-10-10
---

Notes, labels, filters and shortcuts

# How do labels work?

Make labels such as Urgent, Payment or New enquiry under Settings → Labels (Settings is in the menu behind your initials, top right), then press Label at the top of a conversation to add them. Only your team sees labels, and Filters can show one label at a time.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: The team inbox](https://gopromotenow.com/features/team-inbox)

More in Notes, labels, filters and shortcuts

- [What does Mark resolved do?](https://gopromotenow.com/help-centre/resolve)
- [Can I delete a conversation, and undo it?](https://gopromotenow.com/help-centre/delete-conversation)
- [How do I find a conversation?](https://gopromotenow.com/help-centre/find-conversation)
- [What do Customer started, You started and System mean?](https://gopromotenow.com/help-centre/started-by)

[All help answers](https://gopromotenow.com/help-centre)

## See it working on sample data

Every answer here describes the product as it is today. Look around the whole product on sample data, with no sign-in, or start a free trial that needs no payment details; when you are ready, our team connects your own number with you on a short call.

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