---
title: "I did not get my invitation or password email."
description: "Look in spam or promotions first. For an invitation, ask whoever invited you to check the address and invite you again; for a password, press Forgot your…"
url: https://gopromotenow.com/help-centre/missing-email
last_reviewed: 2026-10-10
---

Troubleshooting

# I did not get my invitation or password email.

Look in spam or promotions first. For an invitation, ask whoever invited you to check the address and invite you again; for a password, press Forgot your password? on the sign-in page.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: WhatsApp error codes, explained](https://gopromotenow.com/help-centre/whatsapp-error-codes)

More in Troubleshooting

- [Not delivered: “More than 24 hours have passed since this customer last wrote…”](https://gopromotenow.com/help-centre/error-24-hours)
- [Not delivered: “This number is not on WhatsApp, or cannot receive messages right now.”](https://gopromotenow.com/help-centre/error-not-on-whatsapp)
- [Not delivered: “The number of values sent does not match the template’s variables.”](https://gopromotenow.com/help-centre/error-values-count)
- [Not delivered: “Meta does not have this template in this language…”](https://gopromotenow.com/help-centre/error-template-language)

[All help answers](https://gopromotenow.com/help-centre)

## See it working on sample data

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