---
title: "What does Mark resolved do? | GoPromoteNow Help"
description: "It takes the conversation out of your Open list without deleting anything. Find it again under Filters → Status → Resolved, and press Reopen to bring it back."
url: https://gopromotenow.com/help-centre/resolve
last_reviewed: 2026-10-10
---

Notes, labels, filters and shortcuts

# What does Mark resolved do?

It takes the conversation out of your Open list without deleting anything. Find it again under Filters → Status → Resolved, and press Reopen to bring it back.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: The team inbox](https://gopromotenow.com/features/team-inbox)

More in Notes, labels, filters and shortcuts

- [Can I delete a conversation, and undo it?](https://gopromotenow.com/help-centre/delete-conversation)
- [How do I find a conversation?](https://gopromotenow.com/help-centre/find-conversation)
- [What do Customer started, You started and System mean?](https://gopromotenow.com/help-centre/started-by)
- [Are there keyboard shortcuts?](https://gopromotenow.com/help-centre/shortcuts)

[All help answers](https://gopromotenow.com/help-centre)

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