---
title: "What name do my customers see? | GoPromoteNow Help"
description: "The business name Meta approved for your number, not ours — from the customer’s side it is your business they are talking to. Nobody on your team is named to…"
url: https://gopromotenow.com/help-centre/sender-name
last_reviewed: 2026-10-10
---

Your number and Meta

# What name do my customers see?

The business name Meta approved for your number, not ours — from the customer’s side it is your business they are talking to. Nobody on your team is named to the customer; every reply comes from the business.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: WhatsApp Business API: do you need it?](https://gopromotenow.com/whatsapp-business-api)

More in Your number and Meta

- [How do I change my business info on WhatsApp (picture, name, about, address)?](https://gopromotenow.com/help-centre/business-profile)
- [What do Connected, Connecting and Needs attention mean on Numbers?](https://gopromotenow.com/help-centre/number-status)
- [Can I add a second number or change mine?](https://gopromotenow.com/help-centre/second-number)
- [Can I work with more than one number?](https://gopromotenow.com/help-centre/multiple-numbers)

[All help answers](https://gopromotenow.com/help-centre)

## See it working on sample data

Every answer here describes the product as it is today. Look around the whole product on sample data, with no sign-in, or start a free trial that needs no payment details; when you are ready, our team connects your own number with you on a short call.

[Start free trial](https://gopromotenow.com/signup)

[See it working](https://gopromotenow.com/demo)

[Chat with us on WhatsApp](https://wa.me/918555056745?text=Hi%2C%20I'd%20like%20to%20know%20more%20about%20GoPromoteNow)