---
title: "How do I stop or allow marketing for a number myself?"
description: "Open the menu under your initials and choose Opted out (it is also a tab on the Broadcast page). Everyone who can read conversations can see the list. Stop…"
url: https://gopromotenow.com/help-centre/staff-stop-allow
last_reviewed: 2026-10-10
---

The 24-hour rule and templates

# How do I stop or allow marketing for a number myself?

Open the menu under your initials and choose Opted out (it is also a tab on the Broadcast page). Everyone who can read conversations can see the list. Stop marketing to a number takes any number, whether or not it has written to you. Allow marketing again, beside a customer, lifts their opt-out once you tick that they asked to receive offers again; your name and the time are recorded with it. In a conversation, Opt out and Opt back in under Marketing messages do the same for that customer. Neither sends the customer anything, and both need a role that can manage contacts.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: Templates and Broadcast](https://gopromotenow.com/features/broadcasts)

More in The 24-hour rule and templates

- [Can I import my contacts from another tool?](https://gopromotenow.com/help-centre/import-contacts)
- [What does “Waiting for their reply” mean?](https://gopromotenow.com/help-centre/waiting-reply)
- [What is the 24-hour reply window?](https://gopromotenow.com/help-centre/reply-window)
- [What happens if I try to reply after 24 hours?](https://gopromotenow.com/help-centre/after-24-hours)

[All help answers](https://gopromotenow.com/help-centre)

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