---
title: "How do I add my GoPGMS staff? | GoPromoteNow Help"
description: "If your workspace is linked to your GoPGMS account, open Team from the menu behind your initials, top right, and press Sync from GoPGMS. Find people with the…"
url: https://gopromotenow.com/help-centre/sync-gopgms-staff
last_reviewed: 2026-10-10
---

Team, roles and permissions

# How do I add my GoPGMS staff?

If your workspace is linked to your GoPGMS account, open Team from the menu behind your initials, top right, and press Sync from GoPGMS. Find people with the search box — by name, mobile or email — and tick the ones who should work the inbox; their GoPromoteNow role follows their GoPGMS permissions, and you can change it per person. Press Preview sync to see exactly what will happen, and Sync to confirm. People with an email get an invitation; people without one sign in with their GoPGMS mobile or from the GoPGMS app. Someone who has left GoPGMS is only paused when you tick them, never removed, and syncing again changes nothing already done. You do not have to sync everybody: people with WhatsApp portal access in GoPGMS can also come in from GoPGMS directly, and join the team on their first visit.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: The team inbox](https://gopromotenow.com/features/team-inbox)

More in Team, roles and permissions

- [What can each role do?](https://gopromotenow.com/help-centre/roles)
- [Can I make a role of my own?](https://gopromotenow.com/help-centre/custom-role)
- [Why can’t an Agent use New message?](https://gopromotenow.com/help-centre/agent-start)
- [Why is a button greyed out or missing for me?](https://gopromotenow.com/help-centre/greyed-out)

[All help answers](https://gopromotenow.com/help-centre)

## See it working on sample data

Every answer here describes the product as it is today. Look around the whole product on sample data, with no sign-in, or start a free trial that needs no payment details; when you are ready, our team connects your own number with you on a short call.

[Start free trial](https://gopromotenow.com/signup)

[See it working](https://gopromotenow.com/demo)

[Chat with us on WhatsApp](https://wa.me/918555056745?text=Hi%2C%20I'd%20like%20to%20know%20more%20about%20GoPromoteNow)