---
title: "Why do my templates start with a prefix? | GoPromoteNow Help"
description: "Your number shares one WhatsApp Business account with other businesses. Your templates carry your prefix — Create template fills it in for you — and your…"
url: https://gopromotenow.com/help-centre/template-prefix
last_reviewed: 2026-10-10
---

Your number and Meta

# Why do my templates start with a prefix?

Your number shares one WhatsApp Business account with other businesses. Your templates carry your prefix — Create template fills it in for you — and your number sees and sends only those, so they never mix with anyone else’s.

**Last updated:** 10 October 2026

[How this works in GoPromoteNow: WhatsApp Business API: do you need it?](https://gopromotenow.com/whatsapp-business-api)

More in Your number and Meta

- [Is there a limit on how many customers can message me?](https://gopromotenow.com/help-centre/customer-limit)
- [Can I use the number I already use on WhatsApp?](https://gopromotenow.com/help-centre/existing-number)
- [Who connects my number?](https://gopromotenow.com/help-centre/who-connects)
- [What name do my customers see?](https://gopromotenow.com/help-centre/sender-name)

[All help answers](https://gopromotenow.com/help-centre)

## See it working on sample data

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