---
title: "WhatsApp for real estate agents and builders"
description: "Buyers and tenants message about listings, prices and site visits. Route each enquiry to the right agent, send property cards and keep every chat on one number."
url: https://gopromotenow.com/solutions/real-estate
last_reviewed: 2026-10-10
---

For property agencies

# WhatsApp for real estate: route every property enquiry

Buyers and tenants send property enquiries on WhatsApp from listings, ads and boards outside the site. GoPromoteNow brings them into one inbox on your agency's number, so each enquiry goes to the right agent, nothing is lost when an agent changes, and the whole conversation stays with the business instead of an agent's own phone.

**Last reviewed:** 10 October 2026

[Start free trial](https://gopromotenow.com/signup)

[See it working](https://gopromotenow.com/demo)

## The messages a property agency gets every day

These are the kinds of messages a property agency hears on WhatsApp all day, from people who expect an answer in minutes, not tomorrow. Each one lands in your shared inbox with the customer's name, so whoever has a moment can answer it in your business's name while the rest of the team sees who did.

- Is the 2BHK in Baner still available?
- Can I visit the site this Sunday?
- What is the maintenance charge?
- Please share photos of the master bedroom.

## How GoPromoteNow helps a property agency

Four features carry most conversations at a property agency, and each links to its own page with the help answers that explain it. None needs anything installed: your team works in the browser on a computer, tablet or phone, from your own business number, with customers seeing your business name.

[Route by agent — Assign each enquiry to the agent handling that property; Filters show each agent their own, and a manager sees everything. Read more →](https://gopromotenow.com/features/team-inbox)

[Listings as cards — Keep each property in the catalog with photos, the amount in your own words and its features, and send it as a card or a list. Read more →](https://gopromotenow.com/features/catalog)

[Follow-ups after 24 hours — When a buyer goes quiet, an approved template restarts the conversation, and their answer lands in the same thread. Read more →](https://gopromotenow.com/help-centre/after-24-hours)

[Labels for the pipeline — Label conversations Site visit, Negotiation or Booked and filter the inbox by label to see where every buyer stands. Read more →](https://gopromotenow.com/help-centre/labels)

## Questions property agencies ask us

Two questions come up whenever a property agency looks at GoPromoteNow, so here are the direct answers. If yours is different, the help centre has more than a hundred answers, our team will walk you through it on a demo call, or you can chat with us on WhatsApp right away.

### What happens to chats when an agent leaves?

They stay with the business. Conversations live in the shared inbox, not on the agent’s phone, so you remove the agent on Team, their access stops on their very next action, and the next agent picks up the buyer with the whole history in front of them.

### Can I message people who enquired weeks ago?

Yes, with a template Meta has approved, because the 24-hour window for ordinary messages has closed by then. Pick the template on New message or in the conversation, fill in the blanks, and the buyer’s reply opens the window again.

[Other kinds of business](https://gopromotenow.com/solutions)

## See it working for your business

Look around the whole product on sample data, with no sign-in, or start a free trial that needs no payment details. Setup takes a day or two, most of which is Meta verifying your number, and our team connects your number with you on a short call.

[Start free trial](https://gopromotenow.com/signup)

[See it working](https://gopromotenow.com/demo)

[Chat with us on WhatsApp](https://wa.me/918555056745?text=Hi%2C%20I'd%20like%20to%20know%20more%20about%20GoPromoteNow)