Catalog
How do I send catalog items to a customer?
In the conversation press 🛍️ (Send from catalog) beside the paperclip — it shows while the 24-hour window is open. Choose Send as cards to send up to five items, each going as its first photo with the name, price and details underneath, or Send as a list to send up to ten in one WhatsApp message with a View items button. When the customer taps an item in that list, its photo and details go back to them straight away, marked Automatic catalog reply in the conversation, and their Enquire button labels the conversation with the item’s name. If the server does not answer, look in the conversation before sending again: the button waits until the conversation has been read again.
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